Monday October 17: Seize The Micromoment
Saturday, June 10th, 2017
Omnichannel loyalty means connecting the online and offline dots, delivering great experiences and rewarding key customer behavior. But siloed data and outdated legacy systems often get in the way. So how do the very best retailers drive loyalty to their brands?
• Recognize that customers can look beyond price and buy based on the relationship they have with your brand
• Develop a clear picture of who your customer is, how to interact with them and when
• Change a one-time transaction into increased LTV through dynamic, relevant, and consistent communication
Tuesday October 18: Bricks & Clicks
Monday, July 10th, 2017
*As a chief mobile stakeholder at your organization, it is your responsibility to prioritize mobile conversion and promote a customer-centric value proposition throughout the company. In this closed door forum, you’ll gain honest feedback, debate strategic ideas and share high level insights alongside nine other handpicked retail leaders. This is an invitation only session, with only two seats left. If you wish to participate or would like to nominate a colleague, please contact firstname.lastname@example.org.