Teresa Alderink

Sr. Director, Customer Experience
CheapCaribbean

Executive leader with deep experience leading product management and design teams, building and operating innovative consumer experiences for startups and public companies in travel, gaming and mobile content.

Check out the incredible speaker line-up to see who will be joining Teresa.

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Tuesday October 18: Bricks & Clicks

Monday, July 10th, 2017

11:50 Messaging PANEL REVOLUTION: The Rise of Conversational Commerce To Assist Pre & Post Purchase

Conversational commerce is the latest buzz. Messaging apps have eclipsed social networks in monthly active users, and this could present a big opportunity to retailers. Our panelists discuss the rise of conversational commerce- what it is, what the future may look like and how to take the first steps
• Use chat, messaging and voice to instantly link customers, brands, services and bots
• Meet your customers unique needs and translate these into a purchase using a single sentence
• Reduce product returns while reducing the cost of traditional customer service channels