Mobile Shopping Summit 2016 (past event)

October 17 - 19, 2016

1 888.482.6012

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Teresa Alderink

Sr. Director, Customer Experience

Check out the incredible speaker line-up to see who will be joining Teresa.

Download The Latest Agenda

Tuesday October 18: Bricks & Clicks

Monday, July 10th, 2017

11:50 Messaging PANEL REVOLUTION: The Rise of Conversational Commerce To Assist Pre & Post Purchase

Conversational commerce is the latest buzz. Messaging apps have eclipsed social networks in monthly active users, and this could present a big opportunity to retailers. Our panelists discuss the rise of conversational commerce- what it is, what the future may look like and how to take the first steps
• Use chat, messaging and voice to instantly link customers, brands, services and bots
• Meet your customers unique needs and translate these into a purchase using a single sentence
• Reduce product returns while reducing the cost of traditional customer service channels