Ross Higgins

Director Global User Experience (UX) & Design
Newegg

Ross Higgins leads Newegg's global design and user experience. He and his team are responsible for defining the way users interact with the U.S. tech-focused e-retailer, and for designing the web, mobile and app user interfaces. A strong advocate for user experience within Newegg, Ross constantly evangelizes a user-centric design that employs modern techniques for data analysis and user testing.

Prior to joining Newegg, Ross was a freelance web designer/developer, an instructor in the Web Design program at the Art Institute of California and a senior front-end web developer at Fox Broadcasting, where he built and managed fox.com and mini sites for the network's TV shows. Ross also was a graphic web team lead and UX designer at ESRI, a provider of geographic information systems (GIS) software.

Check out the incredible speaker line-up to see who will be joining Ross.

Download The Latest Agenda

Tuesday October 18: Bricks & Clicks

Monday, July 10th, 2017

11:50 THINK TANK: Use Personalization To Boost Mobile Conversion

*As a chief mobile stakeholder at your organization, it is your responsibility to prioritize mobile conversion and promote a customer-centric value proposition throughout the company. In this closed door forum, you’ll gain honest feedback, debate strategic ideas and share high level insights alongside nine other handpicked retail leaders. This is an invitation only session, with only two seats left. If you wish to participate or would like to nominate a colleague, please contact greg.ashton@wbresearch.com.

16:20 Retailer Roundtables

Want to get your mobile challenges answered? Here's your chance. Select a table and get solutions from your mobile peers.

8) Should You Limit The Size Of Your Catalog For Mobile?
Nimesh Porbandarwalla, Global Marketing Director, Global Outlet, Dell
9) Manage Multiple Sites & Priorities In A Mobile-First World
Deborah Amar, Sr. Manager, eCommerce & New Media / International, Teleflora
Aaron Zagha, Head of eCommerce, International, Teleflora
10) The CMO Viewpoint: Tapping Into People And Their Passions Through Mobile
Daniel Moure, CMO, Pure Formulas
11) How To Take Advantage Of The Shift To Mobile By Modifying Your Business
Dan Marchese, Director, Mobile, Viator (a TripAdvisor company)
12) Focusing On Usability Testing To Enhance Your Site Experience
Ross Higgins, Director, Global User Experience and Design, Newegg
13) Key Components of a 1-Click Ordering Strategy
Chelsea Mueller, Director, eCommerce, Cheaper Than Dirt!