Leah Chaney

VP Customer Success
Shopgate

Leah has over 15 years experience in Client Success with some of the nation's most successful technology companies. She started her career leadership at Bazaarvoice, where she was one of the first 38 employees hired in 2006. Bazaarvoice went on to become one of the most successful startup companies out of Austin and went IPO in 2011 with more than 800 employees. In 2010, she joined Austin Startup Invodo Inc where she started the client success team from scratch. Recently she has started Customer Success teams at TechStar winner and Series B funded ChatID as their Head of Client Success and currently has joined Shopgate as the VP of Customer Success overseeing Customer Service, support, Product Management, and Onboarding. She is passionate about the direction Apps are allowing both brands and retailers to connect with consumers on a more intimate and customizable level and looks forward to continuing to work closely with Shopgate's amazing group of merchants.

Check out the incredible speaker line-up to see who will be joining Leah.

Download The Latest Agenda

Wednesday October 19: Upwardly Mobile

Monday, July 10th, 2017

11:20 Why You Need an App: The Retail Industry's Shift to mCommerce and the App Revolution

Retail apps are no longer just for large retailers like Amazon and Target. Consumers have come to expect that their favorite retailers, both large and small, will offer an experience native to their device. More and more small and midsize businesses are beginning to understand how important it is meet their customers where they are and cater to their needs: convenience, ease of use and value.

Join Shopgate VP of Customer Success, Leah Chaney, for a discussion on how apps are revolutionizing the customer buying journey, and exactly how merchants are leveraging apps as part of their mobile strategy.